QuadraCRM|4.0 was built by Support Professionals and is a suite of ASP Applications and helps businesses of any size and industry to easily coordinate, track, and report their support requests, projects and CRM activities. Online and in realtime. We have a proven record of increasing support productivity, reducing costs and improving customer satisfaction in companies and organizations around the world. Used as bundle with other Quadra Applications, hosted on demand, or standalone, QuadraCRM 4.0 helps you to discover the new power of E-Support.
WHAT IS THe Quadra CRM Suite 4.0
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QuadraCRM Suite 4.0 stands for a rock solid ASP Portal Interface which aggregates four modules to handle customer relationship managment activities.
Help- And Support Desk
This module allows you to handle all online support and requests. Tickets can be created online or by email.Unlimited Ticket priorities as well as the incorporation of service plans assure the highest scalability of all support activities.
This module allows you to turn tickets into projects. A project manager can create and assign tasks together with budgeted costs and labour.Cost Sheets can be turned into invoices and billed online.
This module allows you to add support articles, links, forms or other documents. Support forums offer an other way to exchange information with clients.Gathered Knowledge can be literally accessed from everywhere.
Everything that is client related (tickets, projects, bills ..) can be accessed from the Lead Management Module. Leads and lead activities can be created and assigned, including all related documents, meetings or emails.
The real power of is its high scalability that combines unique features and implementation options which can not be found in any other similar applications on the market. Its innovative communication features help to replace traditional support phone calls and emails by a well-documented and client-history based helpdesk system which can be accessed online from anywhere.
It was built by Support Professionals in close cooperation with clients of allsizes and industries incorporating their unique requirements, ideas and needs. The result is a web based interface which delivers innovative and powerful functions and excels in an intuitive handling with less navigation and virtually zero training time.
Written in ASP and powered by a Microsoft SQL Server Database QuadraCRM has proven to be a rock solidapplication which can literally be accessed through any webbrowser.
Let your clients create tickets by email. All you need is a dedicated email address. If you want to try it please send an email to support@quadraCRM.com and login to the tech area through our demo page to see your created ticket.
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WHO IS USING Quadra CRM 4.0
Our application was developed as an industry independant solution and can be virutally used for any type of business or company size. We are proud to offer custom-made changes at affordable rates to meet industry-specific needs and requirements. It is available as bundle with all other Quadra Applications or standalone with or without Source Code.
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Quadra CRM PROFESSIONAL CUSTOMIZATIONS
We know that each client has own requirements due to their individual business processes. That is why we offer custom-made changes at very affordable rates.
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